Refund & Exchange Policy
Your satisfaction is our top priority. If the product you received did not meet your expectations or was defective, you can refer to the following policies to request a refund or replacement in terms of your situation.
The warranty period, along with the 30-day return and 45-day replacement windows, will begin on whichever occurs first:
- The date the Yarbo is activated.
- Three (3) days after delivery of all components in the complete Yarbo set.
A complete Yarbo set includes:
- Yarbo Core
- First module
- Accessory kit
- Docking station
- Battery
For customers who purchase a multi-in-one package, the warranty period for the second and third modules will commence on their respective activation dates or Three (3) days after delivery.
You can view the specific warranty dates directly in the Yarbo app under:
Privacy & Security > Warranty Management.